Our Services

Comprehensive Café and Restaurant Solutions

Putra Food product is the definition of the most complete solutions to F&B kitchen operations.

We Can Assist To Build Your Café/ Restaurant

Ready to bring your business to life? With Putra Food, it's simpler than you think. Imagine owning a bustling café or restaurant without the stress of kitchen setup or menu planning. We're here to make it happen. By incorporating our products, you'll save on kitchen costs, space, and manpower, ensuring a smooth operation from day one. We get it—running an F&B business comes with its challenges. From long prep times to staffing woes, we've been there. But fear not! With over a decade of experience, we offer practical advice on kitchen design, equipment selection, and workflow optimization. Let us support you on your journey to culinary success.

We Custom Make Products

We specialize in crafting custom products that reflect your brand identity and business model. Our focus is on creating solutions and products that align seamlessly with your unique vision, making it easier for you to stand out in the market.

Diverse Range of Over 100 Products

With Putra Food, variety is your secret ingredient. Choose from over 100 meticulously crafted Halal products, from Ready-To-Eat meals to instant pastes and sauces. Solve operational hurdles effortlessly by incorporating our proven-quality offerings into your menu without the hassle of R&D.

Expansion Support for Your Cafe Chains and Franchise Brand

Utilize Putra Food's production capabilities and kitchen facilities. We'll handle product management while you concentrate on business growth. Our customer-centric approach and expertise make us a trusted leader in food technology. Partner with us to elevate your business, franchise, and café/restaurant chains.

OUR SERVICES

Extensive Product Range
Customized Solutions
Efficient Ordering Process
Reliable Delivery Services
Technical Support and Training
Quality Assurance
Halal-Certified Products
Dedicated Customer Support

FAQs

Frequently Asked Questions

Have questions about our services? Browse through our frequently asked questions to find answers to common queries. If you don’t see what you’re looking for, feel free to contact us directly for assistance.

How can I become a customer of Putra Food Industries?

To begin your journey with Putra Food Industries, simply head to our "Contact Us" page and submit your inquiry. Our team will guide you through the process and provide any necessary assistance.

What is the Minimum Order Quantity (MOQ) for purchasing Putra Food Industries products?

The minimum purchase is RM250.00. (Self-pickup or delivery charges are based on the distance.)

What is the MOQ for free delivery?

The MOQ for free delivery is RM500.00 within a 30km radius. For distances beyond 30km, additional MOQ or distance-based charges apply

Can Putra Food Industries deliver to all of our outlets if we have more than one?

Yes, deliveries can be made to all your outlets according to the terms mentioned

What if our outlets are located outside the Klang Valley area? How will the delivery be arranged, and who will bear the delivery costs?

All deliveries outside the Klang Valley area will be managed by other delivery companies. The customer is responsible for covering all delivery costs

How long does it take for Putra Food Industries products to be delivered?

Our standard delivery time is three (3) working days, excluding Saturdays, Sundays, and public holidays. Please note that orders must be placed before 11 am to be processed on the same day; orders received after 11 am will be processed the following day.

What is the payment process?

Payment must be made before the stock is delivered (Cash Before Delivery - CBD). Account details will be provided, and payments can be made online

Are Putra Food's products HALAL?

Yes, all of Putra Food's products are certified HALAL by JAKIM Malaysia. You can verify this on JAKIM's portal.

Are product exchanges or returns allowed?

No, product exchanges and returns are not allowed after product acceptance has been completed. Customers are advised to inspect the products upon receipt, and if any issues are found, inform Putra Food immediately

What is the shelf life of Putra Food's products?

The shelf life of Putra Food's products is 9 months when stored in a freezer at -18°C. You can also refer to the expiry date on the packaging label

How can I get in touch with Putra Food Industries for inquiries or assistance?

For any questions or inquiries, please contact our customer service team at 012-5279808 or enquiry@putrafood.com. We are here to assist you